FAQS
MODE OF PAYMENT
- Online Bank Deposit via BDO, BPI, Paypal, Metrobank, and G-Cash
- Once payment has been made kindly e-mail a photo/ screenshot of the deposit slip/proof of online fund transfer to reverbelleph@gmail.com
FOR MADE TO ORDER ITEMS (MTO)
- For MTO orders, kindly send us a DM on Instagram or Facebook with your measurements.
- All MTO orders will be processed within 14 days.
RETURN AND EXCHANGE POLICY
- Kindly send us a DM on Instagram or Facebook for any return/ exchange of items for request. Thank you!
- Return/exchange of item/s is allowed up to 3 days from the date of purchase. Item/s should be returned new, unused, unwashed, and tags must remain intact.
- A size chart is provided as a guide to properly assess the fit of our pieces. Please refer to our size chart to ensure that the size fits accordingly before making your purchase.
- Shipping fee for return/exchange of items must be shouldered by the buyer.
- All items for return are subject for approval depending on its condition.
- Strictly no refunds, All sales are final!
SAME DAY DELIVERY
- Book your own third-party courier .
- Please send us a dm on our Instagram or Facebook account to make necessary arrangements.
SHIPPING
- All orders are processed within 3 business days. Excluding weekends or holidays.
- If there is a significant delay in the shipment of your order, we will contact you via email or mobile.
- For provincial orders it may take 5-7 days from shipping date.
P 120.00 within Metro Manila
P 200.00 for Provincial areas,