FAQS

 

MODE OF PAYMENT

  • Online Bank Deposit via BDO, BPI, Paypal, Metrobank, and G-Cash
  • Once payment has been made kindly e-mail a photo/ screenshot of the deposit slip/proof of online fund transfer to reverbelleph@gmail.com

FOR MADE TO ORDER ITEMS (MTO)

  • For MTO orders, kindly send us a DM on Instagram or Facebook with your measurements.
  • All MTO orders will be processed within 14 days.

RETURN AND EXCHANGE POLICY

  • Kindly send us a DM on Instagram or Facebook for any return/ exchange of items for request. Thank you!
  • Return/exchange of item/s is allowed up to 3 days from the date of purchase. Item/s should be returned new, unused, unwashed, and tags must remain intact.
  • A size chart is provided as a guide to properly assess the fit of our pieces. Please refer to our size chart to ensure that the size fits accordingly before making your purchase.
  • Shipping fee for return/exchange of items must be shouldered by the buyer.
  • All items for return are subject for approval depending on its condition.
  • Strictly no refunds, All sales are final!

SAME DAY DELIVERY

  • Book your own third-party courier . 
  • Please send us a dm on our Instagram or Facebook account to make necessary arrangements.

SHIPPING

  • All orders are processed within 3 business days. Excluding weekends or holidays.
  • If there is a significant delay in the shipment of your order, we will contact you via email or mobile.
  • For provincial orders it may take 5-7 days from shipping date.
    P 120.00 within Metro Manila
    P 200.00 for Provincial areas,